YADO Privacy Policy

Last Updated: February 28, 2025

1. Introduction

Welcome to YADO Vacation Homes ("YADO," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ([www.yado.ae](https://www.yado.ae)) and use our services.

2. Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, payment details, and government-issued identification for verification purposes.
  • Booking Information: Check-in and check-out dates, property preferences, and any special requests.
  • Payment Details: Credit/debit card information processed securely by our payment service providers.
  • Communication Records: Emails, chats, and other correspondence with our team.
  • Technical Information: IP addresses, browser type, device information, and website usage analytics.

3. How We Use Your Information

We use your information for the following purposes:

  • To process bookings and payments.
  • To communicate with you regarding your stay and respond to inquiries.
  • To enhance your experience by providing personalized recommendations.
  • To ensure the security of our guests and properties.
  • To comply with legal and regulatory obligations.
  • To improve our website, marketing, and customer service.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Payment processors, housekeeping, maintenance, and third-party platforms facilitating our services.
  • Legal Authorities: When required by law, regulatory authorities, or in response to legal requests.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

5. Data Security  

We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet-based service is completely secure, and we encourage you to take precautions when sharing personal information online.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request information about how your data is processed.
  • Withdraw consent where applicable.

To exercise these rights, please contact us at contact@yado.ae.

7. Cookies and Tracking Technologies  

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page regularly.

10. Contact Us  

If you have any questions about this Privacy Policy or your personal information, please contact us at:

YADO Vacation Homes  

Email: contact@yado.ae  

Website: [www.yado.ae](https://www.yado.ae) & https://yado.holidayfuture.com